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"I work for Medicalis here in Kitchener, ON and we have been using Programmer's Paradise as a reseller for several years now. I wanted to take a few minutes to share some feedback about Andy Osman who is our Sales representative at your Company.
I have been working in the IT industry for over 15 years now and during this time I have worked with several resellers. However, I have never been so impressed with a reseller as I am with Andy. He is by far the best there is in this industry and I would highly recommend him to anyone needing access to hardware and software."
— Colin G.
IT Systems & Support Analyst
Medicalis Corporation
"Programmer's Paradise is now my ace-in-the-hole! You single-handedly salvaged a transaction that I worked on for the better part of a year, by providing me with your Flexible Payment Option. Prior to your proposal, I worked on an Enterprise License Agreement with Quest Software that took a year to finalize, not so much with Quest, but with my own senior management. After selling the final proposal to my senior management, which included a payment option with another financier, the transaction almost fell apart because of the financier's convoluted paperwork and terms. Programmer's Paradise stepped in and saved the day with extremely streamlined paperwork and very flexible terms. Thanks again Programmer's Paradise!!"
— Director of Procurement
SunGard Availability Services
"Maggie, you have been most helpful in getting an answer to my problem in a very timely manner. ...When you called I was pleasantly surprised, and when you solved the issue so quickly and professionally, I was relieved to know that your company did have quality customer care. Thank you for your service. ...Customer Service as you have provided me should be recognized as it is sadly not the norm."
— Diane
Edmonds, WA
"I was amazed at how fast I received my order. I will definitely shop with Programmer's Paradise again."
— Adam H.
Charlotte, NC
"Your rep went above and beyond before and after discovering difficulties with my order."
— Alexander C.
Kansas City, MO
"I am thrilled that my organization has developed a relationship with Programmer’s Paradise!"
— Ben H.
Newland, NC
"Ordered on-line. Excellent service. Best Educational pricing I found by a big margin."
— Dave F.
Beaufort, SC
"Programmers Paradise has always been trustworthy for me. Great Job!"
— David N.
Brea, CA
"Your [VMware] Jumpstart service was just what we needed to get our virtual infrastructure implementation up and running. Even with knowledgeable staff on-site, [your team] was able to provide a higher level of training and knowledge transfer that was crucial to our being able to support the environment. I highly recommend it."
— Frank J. Ureña, Chief Information Officer
Thomas Direct Sales
"You went the extra mile, by contacting the manufacturer for expedited delivery."
— Harvey H.
Larkspur, CO
"Your rep Doug H answered the phone all four times -- no voice mail, no being put on hold. "
— John C.
Santa Monica, CA
"I am writing you in regards to my recent Programmer’s Paradise Experience. Excellent Service! If anybody has ever experienced Microsoft Licensing, and just how complicated it can be, Programmer’s can solve the confusion. My account manager did an amazing job with my complicated order, fast, courteous, informative. She stayed right on my order from start to finish. I greatly appreciate her service, and look forward to doing more business with her. "
— Kathy S.
Montreal, Quebec
"Your rep took the time to both call and e-mail, to confirm my status as a teacher. Helga L was very professional and courteous. I will buy from Programmer's Paradise, again. Thank you!"
— Lou Ann H.
Waikoloa, HI
"I emailed and got a response the same day. I also got follow-up emails over time. I had a very positive experience with your sales rep. Thank you."
— Michele D.
Denver, CO
"Going from zero knowledge of the VMware Infrastructure to the level of familiarity we were able to obtain with the Jumpstart program was unprecedented. We've had similar programs performed onsite for other software/hardware vendors that paled in comparison. The VMware jumpstart provided an excellent way for our organization to quickly and efficiently implement a much needed virtual environment."
— Project Leader, Tinker Air Force Base
"Your rep Kevin K went far beyond my expectations in order to assist me. It is a sure bet that I will contact him for my future purchases."
— Randal G.
Christiansburg, VA
"My experience was excellent. I sent an email asking about a product and within minutes, not only did I get an email response, I got a phone call, and my product was ordered and everything (the email, phone call, placing the order, etc.) only took about 5-6 minutes. Excellent! My sales rep Joseph D was wonderful."
— Rochelle W.
Oak Ridge, TN
"You always seem to have the program that I want, when I want it and the turnaround time is extraordinary. Your people are courteous and helpful."
— Sandra E.
Waterford Works, NJ
"Your service and the expert salesman have made the impossible
possible."
— Shane A.
Mesa, AZ
"I ordered a software package that is not normally available for online delivery. The software company was in Germany and overnight delivery was not possible. Your rep Helga L went above and beyond all expectations in contacting the software company and arranging online delivery. She then followed up the next day with a call to make sure I received my order. Any future purchases for software will be from Programmer’s Paradise. Thanks."
— Wendell S.
Crawford, TX
"I provided a bad serial number but a sales rep left me a voicemail message concerning the error the very next day asking me to call her back. As I was lazy, impatient, and really prefer email, I just replied to the order confirmation email sent to me with an explanation and the correct serial number and you guys didn't miss a beat because I received my software license the following day. I appreciate the flexibility and the low prices. Thanks. "
— William H.
Normal, IL
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